What we collect, why, who sees it and how to get it removed. Written in plain English, because a privacy policy nobody can read isn't doing its job.
GLD Tiger [CONFIRM legal entity name, e.g. GLD Tiger LLC] (“GLD Tiger,” “we,” “us”) is a revenue engineering firm based in [CONFIRM location]. This policy covers this website and the forms, scheduling tools and emails connected to it.
It doesn't cover client data we handle while delivering an engagement. That's governed by our agreement with each client.
— Contact details: your name, email address, company, job title and phone number when you fill out a form [CONFIRM form fields]
— Booking details: your name, email and the time you pick when you schedule a Systems Check
— Messages: anything you write in a form or email, and notes from calls
— Bench applications: your specialty, work history and any links you share when you apply to join the bench
Device and usage data, such as your IP address, browser type, the pages you visit and the site that referred you. This comes from cookies and similar technologies, covered below.
— To reply to you, and to schedule and run the calls you book
— To scope, deliver and bill for work you hire us to do
— To review bench applications and get back to applicants
— To send occasional emails about our work if you've agreed to receive them. Every one has an unsubscribe link.
— To understand how the site is used and make it better
— To meet legal, tax and accounting obligations
We don't sell or rent your personal information. We share it only with:
— Service providers that run our business, such as HubSpot (CRM, forms, scheduling and email) and our website host [CONFIRM full list, e.g. Hostinger, Google Workspace, analytics]. They can use it only to provide services to us.
— Bench specialists working on your engagement. They see only what the work requires and are bound by confidentiality. [CONFIRM agreements in place]
— Authorities or others when the law requires it, or when needed to protect our rights
— A buyer or successor if GLD Tiger is ever merged or sold, under the same protections
We and our providers use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use it. HubSpot sets cookies when you use our forms and scheduling tools. [CONFIRM: whether the HubSpot tracking code or other analytics, such as Google Analytics, run site-wide]
Videos on this site are embedded from YouTube [CONFIRM video host] in privacy-enhanced mode, so YouTube doesn't set cookies until you press play. You can block or delete cookies in your browser settings. Some features, like booking a call or playing a video, may not work without them.
We keep personal information for as long as we need it for the purposes above: usually while you're a contact or client, plus any period the law requires for records like invoices. When we no longer need it, we delete or anonymize it. [CONFIRM retention periods]
You can:
— Ask what personal information we have about you
— Ask us to correct or delete it
— Unsubscribe from marketing emails at any time, using the link in any email
— Object to or limit certain uses of it
Depending on where you live (for example California or another U.S. state, the EU or the UK), local law may give you additional rights. We'll respond within the time the law requires, and we won't treat you differently for asking. To make a request, use the contact details below.
We use reasonable safeguards, including access controls and established providers, to protect your information, and we limit who can see it to people who need it. No system is perfectly secure, so we can't guarantee it.
This site and our services are for businesses. We don't knowingly collect information from anyone under 16 [CONFIRM age]. If you think we have, contact us and we'll delete it.
If we change this policy, we'll update the date at the top of this page. If a change is significant, we'll make that clear on the site or tell you directly.
Questions about your information, or a request to see or delete it:
[CONFIRM privacy contact email]
[CONFIRM legal entity name and mailing address]